In addition, if you are having issues with your hotspot, please power cycle the device and upon restart, allow 3-10 minutes for device to catch new policy. If you've waited longer than 10 minutes, you have service bars on the device, and you still can't connect, please complete the form above for a replacement.
Lastly, please note that hotspots will only work with adequate cell service, so we can't guarantee families reliable high speed internet with this solution. Also, we only have Verizon units at this time, so you must have Verizon cell service in order for the devices to work.
We appreciate your patience and support of Madison County Public Schools.